Easily run reports on your tickets so you can see things like due dates and which assets (or even departments!) cause you the most issues.Assign tickets across your IT team, attach them to hardware on your network, and manage your projects.Let your clients submit tickets with attachments to you via email or the Web and then allow them to view the status of those tickets online.Create a ticket in one click if you discover an asset that requires your attention while browsing your network in Spiceworks.Store all inventory information locally and securely on your network - so there's no concern about sensitive data flying across the Internet.Keep track of other assets such as mobile phones and even office furniture.Add important data such as the number of licenses you have, the purchase price and physical location.Gather all of their relevant technical data plus the software, patches and services on each machine.Discover the Windows, Mac, and Linux PCs and servers, routers, printers and any other IP-based devices on your network.In addition, Spiceworks IT Desktop will connect you with other IT professionals to share ideas, solve issues and choose what other features you need in Spiceworks. Designed for small- and medium-sized businesses, Spiceworks single, easy-to-use interface combines Network Inventory, Help Desk, Reporting, Monitoring and Troubleshooting. Spiceworks Desktop delivers nearly everything you need to simplify your IT job. Top Software Keywords Show more Show less

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